MTS is committed to protecting your privacy and ensuring the confidentiality of your personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our medical billing services.

We collect various types of information to provide and manage our services effectively. This may include: 1. Personal Information: Name, address, phone number, email address, and other contact details. 2. Medical Information: Health records, treatment details, and medical history necessary for billing and coding purposes. 3. Financial Information: Insurance details, billing information, and payment history.

We use your information for the following purposes:

• Billing and Coding: To process and manage medical claims, including coding and submitting claims to insurance companies.
• Insurance Verification: To verify patient insurance coverage and obtain prior authorizations.
• Accounts Receivable Management: To track and manage payments, outstanding balances, and collections.
• Denial Management: To address and resolve claim denials and rejections.
• Patient Billing and Collections: To generate and send patient bills and manage collections.
• Provider Credentialing: To assist with the credentialing and contracting process with insurance providers.
• Reporting and Audits: To provide transparency and conduct regular audits for compliance and performance evaluation.

We may share your information under the following circumstances:

• With Healthcare Providers: For the purpose of billing and coordinating care.
• With Insurance Companies: To process claims and obtain necessary authorizations.
• With Third-Party Service Providers: Who assist us in providing our services, subject to confidentiality agreements.
• As Required by Law: To comply with legal obligations, respond to legal processes, or protect our rights and the rights of others.

We implement appropriate technical and organizational measures to protect your personal and medical information from unauthorized access, disclosure, alteration, or destruction. This includes secure data storage, encryption, and restricted access controls.

You have the following rights regarding your information:

• Access: You may request access to your personal and medical information that we hold.
• Correction: You may request corrections to any inaccuracies in your information.
• Deletion: You may request the deletion of your information, subject to legal and contractual obligations.

To exercise these rights, please contact us using the information provided below.

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our practices, please Contact Us