Collection Associate
Join our dynamic Medical Billing team as an Collection Associate at our Wapda Town, Lahore office. If you have strong communication skills and a background in handling insurance denials, patient queries, and billing tasks, this role offers a great opportunity to grow in a fast-paced healthcare environment.
Department: Medical Billing
Project Location(s): Onsite at Wapda Town, Lahore
Education: Bachelor Degree
Compensation: 50k - 80k
Responsibilities
- Prepare customers’ bills and mail to customers.
Review invoices to identify any errors before invoice delivery. - Compile and maintain documents and records of all billings.
- Process and monitor bills related credit memos.
Initiate and establish new procedures in billing tasks. - Improvise existing billing procedures to avoid recurrence of errors.
Update all billing procedures. - Monitor online payments, credit card or bank transfer payments.
Handle billing inquiries from the customers. - Manage aged bills and inform customers regarding payments.
- Maintain and update customers’ database.
Prepare monthly or periodic reports of all billings. - Assist the accounts department in preparing account statements and financial reports.
- As a collections/arrears/debt recovery officer you will be responsible for recovering outstanding debt from our customers
Review accounts that are behind on their payments…
Skills/Experience
- Strong English Communication Skills.
- 6 months-1 year experience in Medical Billing.
- Hands on expereince on ECW is plus
- Previous experience is Mental or Behavioral health is plus
- Willing to work in night Shift
- Personal accountability and strong work ethic;
- Must Aware of HIPPA protocols
- Experience will Patient calling is plus
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